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TECHNICAL Q&A

QFE Installer Error: “a new platform object needs to be installed …”

  • no.2261
  • 2005-04-24
hi I am trying to install the Windows Media Player 9 component update from the microsoft site. It is supposed to update the media player 8 technologies and assign that to "end of life" and add the new media player 9 component. however, when trying to install this update, I keep getting: "a new platform object needs to be installed before this update can be installed. Please download the latest platform update from and install it before attempting to install this QFE. Setup cannot continue." any ideas? I went to that URL but coudln't find any platform update anywhere. Thanks